FAQs
Shipping & Delivery
Usually, most of the PIN codes of PAN India are serviceable as we use leading logistic partners to deliver your order. In case the pin code used by you is not serviceable, we may contact you to assist you further in this case.
Once the order is processed and is ready to ship, you will receive the order confirmation message and tracking details from your order manager.
You can also track your order from the tracking page available on our website by entering the required details.
For any tracking-related queries, you can connect with your order manager or on our helpline number: 80808 07550
We dispatch the orders within 24 hours on normal working days.
Usually it takes 2 to 5 days to deliver your order, in some cases if the order is from odd location and outskirts it might take extra 2 to 3 days to deliver the order.
In case of any delays you can connect with your order manager or on our helpline number.
In case my order is delayed, how to escalate it ?
If your order is delayed and passed estimated date of delivery we can request customer to be patient and allow one more day to logistics partner to deliver your order.
In a very rare case if your order is extremely delayed you can raise a issue with your order manager or connect us on our helpline number.
Payments
As a proud step towards Digital India, we now accept only secure prepaid payments. Enjoy faster delivery, instant order confirmation, and exclusive prepaid offers!
What if I don't have any online payment methods?
One can easily get help form their family or friends for making online payments but if that too is also not available in that case taking as an exception we may share bank account details to make the payment for your order. For any further queries, you can connect with us on our helpline number.
Various online payment options are available for our customers to benefit them. Such as :
Net Banking from Axis bank, ICICI bank, HDFC bank, Bank of Baroda and many more.
UPI Payments with G-pay, Paytm, Phone-pe, Amazon Pay, Airtel Money, Freecharge, Mobiwik and many more.
Card Payments with Rupay, Visa, Master Card.
Do we get any discounts or offers on orders ?
Customers can avail discounts and offers during limited-time deal hours or by applying coupon codes that are live on ith website.
One can get bumper discounts during festive season offers.
For bulk orders discounts, and offers, one can connect with us on our helpline number.
This might be a very rare scenario due to some technical issues, because all our payments are carried through secure payment methods.
In such a case, one can connect with our customer support on our helpline number and our executive will do needful for you.
Returns - Refunds & Replacements
Return request can be placed within 10 days of the product delivery date by contacting your order manager or our helpline number. Once the return request is approved, we shall connect with the customer and ask for confirmation of the re-packaging of the product. The product must be dismantled by the customer and returned back in the original condition and packaging.
Return pickup will be attempted within 2-4 working days. Once the product is returned back at our warehouse and is inspected by our team we will initiate refund for it.
Return charges has to be borne by the customer itself for any reason requested beyond the reason mentioned below in the replacement part.
Amount from the refund may be deducted if we found that the product is not up to the state and in its original condition.
All orders can be cancelled until they aren't shipped and processed. If your has been successfully placed and amount has been paid and you need to change or cancel it, you must contact us within 12 hours. All orders are processed within 1-2 business days. After the order is processed there are no chances of cancelations, modification, color change or product change.
If the item is refused at the time of delivery, there will be a deduction of to and fro freight charges before initiating the refund for the order.
We may offer replacement/compensation on the products that are defective or damaged during transit.
Defects/damages with the product should be reported within 48 hours of product delivery. If the issue is reported, we will contact you and ask for the images and videos that clearly shows the defect/damage and help us to investigate the issue and come up with a final resolution.
Warranty Claims:
If there is issue with the product after it's usage and wants to claim the warranty one can connect with order manager assigned or on our helpline number.
Warranty & Extension
Coming soon!
Partner's , Affiliate and Collaboration
Share some basic information about yourself or your business, such as your name, email address, website URL, and any relevant social media profiles.to provide information about how you plan to promote the chair brand's products, such as through social media posts, blog articles, or email marketing campaigns
Collaboration proposals can be accepted according to your offer, you can share your project on support@beaatho.com
Customisation
For Customisation contact 8080807550
beAAth provides exclusive customization as per your requirement , contact on 8080807550 for further inquries.
